Here's a professional 15-Day Return Policy you can add to your Shopify store.
Return & Refund Policy
15-Day Return Policy
Thank you for shopping with us. We want you to be completely satisfied with your purchase.
Returns
You may return eligible items within 15 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition.
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The product must be returned in its original packaging with all accessories included.
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A valid proof of purchase or order number is required.
Non-Returnable Items
The following items cannot be returned:
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Products that have been used or damaged by the customer.
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Items returned without their original packaging or accessories.
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Clearance or final sale items (if applicable).
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If your return is approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective, damaged, or you received the wrong product.
Return Shipping
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If the product is damaged or incorrect, we will cover the return shipping cost.
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For all other returns, the customer is responsible for return shipping charges unless otherwise stated.
Contact Us
If you have any questions about our Return & Refund Policy, please contact our customer support team through our Contact Us page or email us at your@email.com.
Replace your@email.com with your business email before publishing the policy on your Shopify store.